Delivery / Shipping Info
Delivery options and costs
Shipping costs and estimated turnaround times as below:
Shipping is fully trackable and the cost is shown at checkout.
- Standard shipping (3-10 Business Days*): $15 flat rate Australia-wide
- Free standard shipping on orders over $200
*Please note, lead times are an estimate only and are based on recent delivery performance and do not take into account any current disruptions that may cause delay.
Partner delivery (order-in items)
Items differ by partner, refer to product page for shipping times.
In case of further delays in dispatch of purchases, a team member will be in touch and will disclose the estimated date of delivery.
Heavy, bulk and over-sized deliveries
Heavy, Bulk and Over-sized orders are sent via a courier and might incur different charges. These charges are calculated based on weight and cubic size of the order as well as its delivery location.
Heavy, Bulk and over-sized items are marked clearly online when adding to cart, in the item's description and noted at checkout. Our customer service team will contact you to confirm any additional charges that may apply to such orders. You will be given the option of proceeding with the order or opting out of the transaction and we provide you with a store credit or refund.
Order tracking
All orders will receive an email with tracking details when your package has been dispatched.